Order payouts

Each time the choice of the Floa Pay payment solution is validated (eligible customers), the merchant is paid out via a bank remittance transferred to the merchant's bank account number.

The funds processing is done in the evening at 7 pm from Monday to Friday.

This means that a payment made today will be paid out (bank remittance and deposit of justification file) the next day at 7 p.m.

The SEPA transfer will be processed at 7 pm with a delay that generally goes from 1 to 2 days max.

The accounting justification file is deposited to the SFTP every day when the bank remittance is created (except Saturdays and Sundays: transactions for these two days will be included in Monday’s file).

This file allows you to know the details of the bank remittance.

It contains 2 records for an order paid out, namely :

  • "DEB-Déblocage" corresponds to the amount paid out to the merchant for the purchase amount
  • "COM - Commissions" corresponds to the merchant commission defined in the contract, amount retained by Floa


Mr. Martin wishes to pay for his purchase amounting to 300,00€.

  • On 02/01/2021 at 5 pm, Mr. Martin, eligible for 4X, validates his 4X payment facility by paying the first installment worth €75.84.
    The reference of his order is n° 28.
    In this case, we consider that the Merchant has an agio rate of 0,75%. The commission will be 300,00€ x 0,75% or 2,25€.

  • On 02/02/2021 at 7 pm:
    The bank remittance will be 297,75€ (funding amount of 300,00€ to which we deduct the commission of 2,25€).
    The accounting justification file will be:

28;DEB - Déblocage               ;20210202;30000;C
28;COM - Commissions             ;20210202;225;D